We take a lot of pride in hand-pouring each and every one of our candles and as such are not returnable. Our candles are made using coconut wax, apricot wax, clean/natural fragrance oils, essential oils and wood wicks, resulting in a candle that is vegan, cleaning-burning, true-to-scent, and long-lasting.
Should your product be received damaged or unusable, please contact us within 5 days from the shipping date at firstname.lastname@example.org to request a return.
If your return request is approved, you will be emailed a prepaid priority USPS return label. Once received, your return will be processed within 5 business day and we will process a refund to your original method of payment. You will receive email notification that your refund has been processed.
Please do not ship the product back to us without approval or we may not be able to accept your return. The original shipping costs will not be refunded with the return and we will deduct the cost of return shipping from your refund amount.