FAQs

Unfortunately, we do not offer shipment services to p.o. or apo/fpo/dpo boxes at this time. A physical address required for shipment.

We accept the following forms of payment for orders placed on maenicolecandles.com:  American Express, Visa, Mastercard, Discover and PayPal.  For added security, your billing address at maenicolecandles.com must exactly match the address on file at your credit card company. The processing of your order may be delayed if these addresses are different

We offer free shipping on all orders over $75 USD that are shipped in the U.S. after discounts and promo codes have been applied.

You will receive an order confirmation email that will include an estimated shipment date(s) based on the delivery method selected when the order was placed.

Once the order is shipped, you will receive a shipping confirmation email. Please click on the "track shipment" link within the email to receive the most up-to-date shipping information.  

BURNING INSTRUCTIONS

For a cleaner burn, trim wick before each use. You can use a wick trimmer or nail clippers to trim.

WARNING

To prevent fire: burn within sight. Keep out of the reach of children and pets. Never burn a candle on or near anything that can catch fire. Place on temperature safe surface. Burn 3 to 4 hours at a time. Avoid drafts. Keep wooden wick centered and trim to 1/8” each time candle is lit. To avoid container cracking, do not burn the last 1/4" of the wax in the container. Never touch or move a hot candle. Do not expose candle to extreme temperatures.

For every sale of the Love candle 10% will go to cancer research at the American Cancer Society as they strive to save lives every day and work to create a world free from the pain and suffering from cancer.